Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Time & Delivery

We offer international shipping to customers worldwide. Delivery times may vary depending on your location, shipping method, customs clearance, and other factors.

Estimated delivery times:

  • United States & Canada: 7–15 business days
  • Europe: 7–20 business days
  • Other international locations: 10–30 business days

Please note that international shipments may be delayed due to customs inspections, local postal services, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated based on the destination, package weight, and shipping method selected during checkout.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer and may be charged by local authorities.

Tracking Information

Once your order has shipped, tracking details will be sent to the email address provided during checkout.

Please allow 24–72 hours for tracking information to become active after shipment.

Shipping Restrictions

Due to international trade regulations, carrier limitations, and compliance requirements, we are unable to process or ship orders to certain countries and regions.

Restricted destinations include, but are not limited to:

Afghanistan, Belarus, Burundi, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, and Yemen.

We reserve the right to cancel or refuse any order that violates applicable laws, regulations, or shipping restrictions.

Customs & Import Regulations

Customers are responsible for ensuring that purchased products can be legally imported into their country or region.

We are not responsible for delays, additional charges, or confiscations caused by customs authorities due to local import regulations.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout. Please contact us as soon as possible if you need to update your shipping address.

Once an order has been shipped, we may not be able to modify the delivery address.

Shipping Restrictions

Due to international trade regulations, export controls, carrier limitations, and other shipping restrictions, we are unable to process or ship orders to certain countries and regions.

We currently do not ship to the following countries and territories:

  • Afghanistan
  • Belarus
  • Burundi
  • Cuba
  • Democratic Republic of the Congo
  • Iran
  • Iraq
  • Libya
  • Myanmar
  • North Korea
  • Russia
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Ukraine
  • Venezuela
  • Yemen

Please note that this list may be updated from time to time based on changes in international regulations, carrier availability, and compliance requirements.

We reserve the right to cancel or refuse any order that cannot be legally shipped or delivered due to applicable laws, regulations, or shipping restrictions.

Contact Us

If you have any questions regarding your order or shipping status, please contact our customer support team.